Why I Carry a Backup for My Backup on a Callout
Redundancy looks excessive right up until the one piece of gear you did not double up on is the one that fails. A field lesson in planning for failure properly.
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The Backup That Was Not Actually a Backup
A client was confident their backups were solid. They had not actually been working for months. Here is how that happened, and how to make sure it never happens to you.
Why I Still Get a Kick Out of Watching a 3D Printer Work
After 25 years in tech, very little still makes me stop and stare. A 3D printer turning a file into a physical object still does it every time.
The Tabletop Exercise That Exposed Our Biggest Communication Gap
A simulated incident exercise found a communication gap none of us had noticed in years of real callouts. Here is why practice scenarios catch what real incidents sometimes miss.
The AI Tool I Quietly Stopped Using (And Why)
I was genuinely excited about this tool for a few months. Then I just stopped opening it. Here is what actually happened.
How Thermal Cameras Changed Search and Rescue
Thermal imaging used to be rare, heavy, and expensive. Now it is compact enough to strap to a drone and has quietly transformed what a search team can do at night.
Flashback Friday: 25 Years of Tech, From Dial-Up to AI
From a screeching dial-up handshake to AI tools that draft my emails. A look back at twenty-five years of change, and what has genuinely stayed the same.
Should You Worry About AI Taking Your Job? An Honest Answer.
People ask me this constantly, expecting either reassurance or panic. Here is the genuinely honest, more complicated answer I actually give them.
Inside a Repair Shop: A Day in the Life
People assume repair work is quiet, solitary bench time. A genuine day at Your Local Tech Solutions is a lot more varied, and a lot more social, than that.