Inside an Incident Control Centre: What the Tech Actually Looks Like
No flashing screens or movie-style war rooms. Here is what the technology behind real incident management actually looks like, and why the boring version works better.
Gloucester, NSW · Available For Freelance
Hi, I'm David — I wear a lot of hats.
I'm a Website and e-commerce designer & developer Artificial Intelligence (AI) Expert Cyber security and business consultant Mobile device and computer repair master President & Community Radio Presenter, 92.3 2YYY FM Print and digital marketing pro 3D printing nerd
25+Years Experience
9Areas of Expertise
100%Aussie Owned & Operated
NSWBased in Gloucester
What I Do
A Few Of My Many Hats
25+ years across IT, design, security, media and manufacturing — here's where I can help.
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Websites & Hosting
Fast, honest websites built without unnecessary complexity, backed by hosting I run myself on NodeStack — Australian servers, no lock-in.
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Cyber Security
Practical, no-jargon cyber security — the boring basics done properly, because that's what actually stops most real-world attacks.
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Marketing
Marketing that mixes print, local radio, and AI-assisted content the honest way — drafted fast, reviewed properly, never sent out on autopilot.
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3D Printing
Custom 3D printing, laser cutting and CNC work — from one-off prototypes to the discontinued part nobody else can source anymore.
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IoT & Communications
Networking, electronics and connected systems — built on the same hands-on experience behind my own live AllSky camera and ADS-B flight tracker.
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Consulting
Straight-talking business and technical consulting from 25+ years across IT, security, media and manufacturing — including the honest answer when I'm not the right fit.
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Some Things I've Built
RepairBench — SaaS CRM for Repair Shops
Repair shop management software I built from scratch — job tracking, customer history, quotes and invoicing, device recycling, SMS, and Stripe payments, all in one dashboard.
Your Local Tech Solutions — Repair Business Website
The website for my own phone, tablet and computer repair business — services, blog, and a live repair-tracking portal, all built on a CMS I wrote myself.
NodeStack — Australian VPS Hosting
A self-service VPS hosting platform I built and run myself — instant deploys across six regions, transparent monthly pricing, and a clean dashboard with full root access.
About Me
A Bit About My Background
With over 25 years across mobile and computer repair, web and e-commerce design, AI, cyber security, electronics, IoT, 3D printing and broadcasting, I bring a wide-angle view to problems most people only see one side of.
- ✓Owner & technician at Your Local Tech Solutions, Gloucester, NSW
- ✓President & on-air presenter at 92.3FM 2YYY Community Radio
- ✓AI-driven print & digital marketing that gets results
- ✓Available for freelance work, in-person or remote
From The Blog
Notes On Tech, Media & Making
The Night the Transmitter Died Mid-Broadcast
Live radio has a way of teaching you grace under pressure. This is the story of the night 92.3FM went silent, live, mid-sentence.
The Small Business AI Stack I Actually Recommend in 2026
Clients keep asking which AI tools are actually worth paying for. Here is the honest, no-hype answer I give them.